We at Bitfront AB (the Company) respect your privacy. Therefore we strive to only collect your personal identifiable data when you have given your express consent or when it is necessary to provide the full range of features available in Bytesafe (the Service). This may include cookies to improve your browsing experience or information collected to improve our Services.
What data is collected differs depending on the purpose of the visit to our website or use of our Service. Some information is automatically collected from all users (Automatic Data Collection) and other information is only collected when provided to us by users of the Service.
Automatic Data Collection
When someone uses our Service or uses one of the options to contact Bitfront, we may automatically collect technical data about that person. This collection is either performed by Bitfront or by a third party service provider. This collection includes, but is not restricted to, cookies and other tracking technology data.
Such technical data may consist of connectivity, usage data, data regarding the device, browser version, locale and other non-identifying data related to the activity of the person using the Service.
Data collected through Automatic Data Collection is used to get a better understanding of how our users and visitors make use of and engage with our Service.
Data provided to us by users
In addition to Automatic Data Collection, certain data is collected when it is provided to us by users directly. This includes data that is provided to us by registering a Bytesafe account, taking part in online communities provided by Bytesafe (e.g. the blog) and subscribing to our premium plan levels.
By registering a Bytesafe account certain information is required to complete the registration process. This information includes, but is not restricted to, email addresses.
Premium plan Users
Users that choose to take part of our premium plan levels will be required to provide certain billing information. That information will be collected and processed by a relevant third-party Service Provider on behalf of the Company.
If a user requests assistance or inquire for help from the Company related to the Service, such correspondence, including the email address may be stored for future reference.
The information collected from all of our services is used to provide, maintain, protect and improve them, to develop new ones, and to protect the Service and our users.
When you contact Bitfront, we keep a record of your communication to help solve any issues you might be facing.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.
Bitfront processes personal information on servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
We don’t share your data with other companies, organizations or individuals outside of the Company, unless one of the following applies:
To provide products or services you’ve requested, with your permission.
To provide payment services, according to desired payment plan.
To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
We may share non-identifiable data with our partners, third-party service providers and other entities.
Rights with respect to your information
If you wish to exercise your rights under applicable law (e.g. the EU GDPR) to access, rectify, erase or port your Personal Identifiable Data held with the Company – please contact us.
Many of these rights can be exercised by signing in and directly updating your account information. Please be aware, that erasure of Personal Identifiable data may result in cancellation and removal of your user, and hence access to the Service may be removed. If you have questions about exercising these rights or need assistance, please contact us at firstname.lastname@example.org.
Please note that once you contact us by email, we may require additional information and documents, including certain Personal Data, in order to authenticate and validate your identity and to process your request. Such additional data will be retained by us for legal purposes.
We will maintain administrative and technical safeguards for the protection of the security, confidentiality and integrity of personal data and only process said data on behalf of the Customer and according to the data processing agreement (the “DPA”) made available online which is hereby incorporated by reference and which shall apply to such processing.
The Company always strives to protect the Service and its users from unauthorized access and alteration of the data that we store.
We encrypt many of our services
We continuously review our information collection, storage processes to guard against unauthorized access.
We restrict access to personal identifiable information to employees of the Company and, in certain cases, contractors that need access to such information to process it on the Company’s behalf.
If you cancel your account, some information may be stored on our servers in the form of backups. If you would like us to permanently delete your information from such backups, please contact us at email@example.com and we will process your request.
In addition, we may keep some information for legal and accounting purposes, subject to applicable laws.
Children under the age of 16
Bytesafe is not intended to be used by children under the age of 16. We do not intentionally collect Personal Identifiable Data from children and have no wish or intention to do so. If you have reason to believe we have collected such information, please contact us at firstname.lastname@example.org and we will take efforts to delete that information.
Changes and questions
The Company may update this policy whenever necessary. We will always strive to notify you about significant changes by emailing user or by posting a notice on our site. You can request access, change or delete your personal information at any time by contacting us.